Guarantee Policy
To secure your appointment, a valid credit card number is required. Once your booking is confirmed, you will receive a confirmation email or text with the details of your scheduled date and time. The credit card will be used for reservation purposes only, and no charges will be made until the service is completed.
Cancellation Policy
I completely understand that life can be unpredictable, and sometimes plans change. While I’m excited to work with you, I kindly ask that you give me as much notice as possible if you need to cancel your appointment. This helps me ensure that I can make the best use of my time and continue offering excellent service to all my clients. Here’s how my cancellation policy works:
I require at least 48 hours notice if you need to cancel or reschedule.
If you book within 48 hours of your appointment, I will still need a valid credit card to hold your reservation and protect against a “no-show” (see below for my No-Show Policy).
To confirm your appointment for any of my services, I require a non-refundable deposit of $100. This deposit will be applied toward the cost of your service. If you cancel within 24 hours or do not show up, the deposit will be forfeited. I understand emergencies happen, and I appreciate your understanding and cooperation in respecting this policy.
By booking with me, you’re agreeing to these terms. All appointments require a credit card to guarantee your reservation, even if you plan to pay with a gift card. I’ll send you an automated reminder via email or text 24 hours before your appointment.
Thank you so much for your understanding!
No Show Policy
I understand that life happens—whether it’s a forgotten appointment, car issues, or a family emergency—but it’s important to let me know if you can’t make your scheduled time. A “No Show” is not only inconvenient for you, but it also affects my schedule and the time I’ve set aside for you.
If you are unable to attend your appointment, please reach out to me as soon as possible, or have someone contact me on your behalf. I take “No Shows” seriously, and they will be noted in your customer profile for future reference. To ensure fairness to my time and other clients, any client who misses their appointment or cancels last minute will be responsible for paying the full cost of the service.
Thank you for your understanding and helping me provide the best experience for everyone!
If you have any questions or concerns, please email me at mbpmu@outlook.com.
Whistler Beauty - Michelle Brown Permanent Makeup 